PRIVACY POLICY

Get Bob LTD. undertakes to protect the privacy of its users and visitors. The following privacy policy describes the data that Get Bob LTD. (‘Get Bob’ or ‘we/us’) processes and how we use the data to provide greater benefit for users and visitors to our website www.gtbob.com (‘Website’ and our customer apps for users of mobile devices (‘Apps’) (collectively referred to as ‘Services’). Please read the following provisions carefully in order to learn about our data protection guidelines.

You acknowledge this privacy policy and consent to the processing of personal data by Get Bob and/or third parties specified in this privacy policy. Get Bob reserves the right to alter this privacy policy.

If you have any questions related to this privacy policy, please contact us at admin@gtbob.com.

  1. DEFINITIONS

‘User’ refers to a person who uses the Website and/or Apps and/or who has registered with Get Bob in order to use the Service or for potential use.

‘Participating Businesses’ refers to third parties that are solely responsible for the supply of Food & Beverages and other products and services.

  1. GENERAL

Get Bob never deliberately collects the personal data of children under the age of 18. The App is not intended for use by anyone under the age of 18. If you believe that your under-age child is using the App and therefore providing us with personal data, please contact us at admin@gtbob.com. We will endeavor to delete the App account and the personal data in question.

The party responsible for the processed personal data is Get Bob Ltd., E-mail: admin@gtbob.com.

The Participating Businesses and other companies may be involved in the processing of data in connection with activities on the Website and/or App and/or in connection with the services described in this privacy policy. The Participating Businesses and other companies will pursue the purposes described in this privacy policy and comply with the applicable data protection legislation.

We collect and process personal data in a variety of ways. Personal data is provided voluntarily by the user at the time of creation and/or modification of a user profile and when interacting with or using the website, apps and/or services, and through email communication with support staff and other employees. For Users of the Apps and/or Services, this includes the following information in particular: Name, email address, password (encrypted), restaurant orders, user agent at registration, IP address, credit card information (not stored by Get Bob; see section 3.4 below), comments on orders, business email address, people entertained, occasion, signature. The data of the Participating Place/s comprises name, address, email address, password (encrypted), telephone number, VAT, currency, tip, contact, bank details and employees.

In cases in which you provide us with legally admissible data about other people (e.g. issuance of a receipt or personal data of employees at a Participating Place), you hereby confirm that the relevant personal data and its processing by us as described in this privacy policy comply with data protection legislation. Thus, you must inform the person in question and obtain their consent to the processing of their personal data for the purposes set out in this privacy policy.

  1. WHY DO WE PROCESS YOUR PERSONAL DATA?
  • TECHNICAL OPERATION AND FUNCTIONALITY OF THE WEBSITE AND APP

When you visit our Website, our web administrators process your personal data, including technical data such as your IP address, internet history, internet browser and the duration of your visit/session in order to ensure that our Website runs smoothly. Additionally, in certain cases your browser can request your current location in order to optimize your user experience. Our web administrators use this technical data to manage the Website; for example, resolution of technical issues or improvement of access to certain parts of the Website. Thus, we ensure that you continue to find information on the Website quickly and easily.

When you use our App, we process your personal data, including technical data such as your IP address and device type. We use this data to provide the Services, ensure that the App runs correctly, resolve technical issues, provide you with the correct and latest version of the App, and improve features of the App.

  • CUSTOMER SERVICES

When you register as a User, we collect your name, email address, password, IP address, device type and your credit card number and expiry date (see above).

We use your personal data and contact information to provide the services, for communication purposes in connection with your orders, to advertise offers and to make announcements relating to the services; for instance, if our services are temporarily unavailable due to maintenance work. We use your personal data and registration data to create and administrate your Get Bob account. We reserve the right to deactivate your account if we suspect that you are using our App to commit fraud or illegal acts, or if you violate our terms of use.

ACTIVATION OF THE “BOB” APP

LOCATION INFORMATION. We collect and process location information only in Participating Businesses and when you use your mobile to place an order through the App, provided that you have granted your prior consent. We use the relevant data to inform the Participating Place where the order has been placed, in order that the service staff can process the order.

PERSONAL DATA. When you place an order through the App, we provide the Participating Place with your first name and/or surname and your order from which you placed the order, in order that the service staff can process your order.

  • PAYMENT PROCESSING

If you register as a user, your credit card data will be passed on to and processed by our PCI-compliant payment services provider, Payme, email: support@paymeservice.com, a Paypal subsidiary, in order to process payments for orders placed through the app. Get Bob may pass on this credit card data to other PCI-compliant payment services providers at a later date. Get Bob itself does not collect any credit card information.

  • MARKETING

Get Bob may use your contact data to send you general information about new developments at Get Bob. You can unsubscribe from these messages at any time.

COMPILATION OF ADMINISTRATIVE AND STATISTICAL DATA

Get Bob uses your anonymized, aggregated personal data in order to monitor the features of the Service used most often, analyze patterns of use and determine where we should provide our Services and focus our efforts. We may disclose this information to third parties for statistical purposes and for analysis of the sector.

  • COOKIES / GOOGLE ANALYTICS

Get Bob uses cookies. Cookies are small text files that a website installs on your computer or mobile device when you visit a page or website for the first time. Cookies help us to recognize your device when you next visit the website. Cookies work in different ways. For example, cookies enable us to retrieve your settings and interests. Cookies can help us analyze how well our website is working and adjust our content in such a way that you receive information tailored to your interests. The cookies store and transmit only your session ID.

NO OBLIGATION TO PROVIDE PERSONAL DATA

You are under no obligation to provide your personal data. However, without your personal information, we cannot or can only partially provide our services to you.

  1. DISCLOSURE OF YOUR DATA BY US/TRANSMISSION TO THIRD COUNTRIES

We may employ various third parties and external companies to render the Services or to enable us to render them, process payments, provide customer support, provide Participating Businesses with location information, render Website-related services (e.g. maintenance, database management, web analysis and feature improvement) and assist us in analysis of how people use our Services. These third parties have access to your personal data and process it in order to carry out these tasks for us.

For this purpose, your personal data will be transmitted to countries other than Israel and processed there, including countries (e.g. the US) that do not have similar data protection legislation as Israel. You hereby consent to the transmission and processing of your personal data to/in such countries, in particular the US. We transmit personal data to bodies in countries outside the European Union (third countries) as far as prescribed by law (such as tax reporting obligations).

 

Get Bob will disclose your personal data in so far as prescribed or required by law; e.g. to justify, assert or defend against legal claims or proceedings, and data concerning safety in an emergency.

 

In addition, your personal data is transmitted via a POS system to the restaurant in which you want to place an order.

  1. YOUR RIGHTS

As a User, you are entitled to information about your personal account. This also concerns information that you have provided to us when placing orders through the App. You can exercise your rights under data protection legislation – e.g. the right to demand that your personal data is corrected or deleted at any time, or the right to object to the processing of your personal data – by sending an email to admin@gtbob.com or by contacting us at the address specified in section 9. Please enclose a copy of your personal ID card or passport for the purposes of identification.

You have the right to withdraw your data protection consent agreement at any time. Withdrawal of your consent does not affect the legality of processing done on the basis of your consent before withdrawal of your consent.

You may also update your personal data through your Get Bob account and revoke any consent you have granted.

  1. DATA STORAGE

Unless indicated otherwise in this privacy policy, we store your data until you delete your Get Bob account. If you wish to delete your Get Bob account or require us to no longer use your data to render services for you, please contact us at admin@gtbob.com.

After your account has been deleted, we will erase your personal data unless it is required to fulfil legal obligations or settle disputes.

  1. SECURITY

Get Bob has taken reasonable technical and organizational steps to prevent the loss or unauthorized processing of your personal data. For this purpose, your personal data is stored securely in our database; we take standard, economically reasonable security precautions, such as firewalls and SSL (Secure Socket Layers), and physically secure the locations where the data is stored.

 

However, as effective as our security precautions may be, no security system is infallible. We cannot guarantee the security of our database or that the information you provide to us will not be intercepted over the internet as it is transferred to us. The transfer of your data to Get Bob is always at your own risk. We recommend that you do not share your password with anyone.

  1. CHANGES TO THIS PRIVACY POLICY

We may update this privacy policy in order to account for changes to our information and data processing procedures. If the changes are significant, we will notify you by email and post an announcement on our Website before they come into effect. Your continued use of the Website and/or App and/or Services constitutes your acknowledgement and acceptance of the updated privacy policy. We recommend that you visit this page regularly in order to learn about changes to our data protection measures.

  1. CONTACT INFORMATION

Email: admin@gtbob.com

Offices: 26 HaBarzel , Ramat Hachayel, Tel Aviv

Web Site: www.gtbob.com

Get Bob LTD ©. 2020

 

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